Refund Policy for Voltageo
1. Eligibility for Refund:
- Items must be returned within 30 days of purchase.
- Products must be in their original condition and packaging.
- Proof of purchase is required for all returns.
2. Non-Refundable Items:
- Items damaged through misuse, mishandling, or improper installation.
- Consumable items (e.g., batteries, software, or opened accessories).
3. Process:
- Contact our customer service team to initiate a return.
- Provide your order number and reason for the return.
- Follow the instructions provided by our team to return the item.
4. Refund Method:
- Refunds will be processed to the original payment method.
- Allow 5-7 business days for the refund to be reflected in your account after we receive the returned item.
5. Shipping Costs:
- Return shipping costs are the responsibility of the customer unless the product is defective or an error was made by Voltageo.
6. Exchanges:
- Exchanges are allowed within the same 30-day period.
- Follow the same return process and specify the desired replacement item.
For any questions or assistance, please contact our customer service team at [customer service contact information].
Note: This refund policy may be subject to changes, and it is recommended to check our website or contact customer service for the latest information.
